Valentines Treat! Receive 10% off all new bridal gown orders throughout February with offer code VGBFEB19
Valentines Treat! Receive 10% off all new bridal gown orders throughout February with offer code VGBFEB19

Frequently Asked Questions


Bridal gown shopping can be both exciting and dauting for any bride to be, here are a few answers to some of the most commonly asked questions by brides, if you have any other questions no matter how big or small we are more than happy to help/


Q. When is the best time to start looking for my bridal gown?


A. We would suggest at least 12 -18 months before the wedding date.  This allows time for you to visit bridal shops and once you have made your decision gives time for your gown to be made. Once your gown arrives in store you will be contacted in order to arrange a convenient fitting appointment.


Q. What should you wear to try on bridal gowns?


A. This is one of the most frequent questions we are asked! we would suggest comfortable underwear and a strapless bra.  Some people like to wear shapewear items and bring along a heeled shoe but we would suggest just making sure you are comfortable.


Q?.What if my wedding is short notice?


A. This is not a problem. Some of our designers carry stock for immediate delivery.  Alternatively we have a beautiful selection of ready to wear designer gowns in stock .


Q. What sizes are the dresses?


A.Our gowns range from a size 8-34 and we have a great selection of shapes and styles . There really is something for everyone.


Q. How much deposit is required?


A. A 50% non returnable deposit is required when ordering your bridal gown. The balance is due when your gown arrives.


Q. Do you do payment plans?


A. We do offer payment plans to brides who as getting married more than 12 months away from the date of purchase, please contact us for more information


Q. What if I plan to lose weight?


A. This isnt a problem, gown's can be altered. It is important that you dont leave ordering your gown until you lose the weight as we may not be able to get your dream gown in time for your wedding. We can advise you regarding any plans to lose weight once you have selected your bridal gown.


Q. Who should I bring with me?


A. You can bring whoever you wish, however, in our experience too many opinions can be very confusing and stressful. We want you to fully relax and enjoy your bridal gown experience and for this reason we recommend 2 or 3 close relatives/friends whilst choosing a bridal gown.


Q. Why do I need an appointment?


A. We do suggest that you make an appointment so we can guarantee you can be seen. If you do walk in without an appointment, we are more than happy to see you, however, if we have another appointment currently in progress there may be a bit of a wait.


Q. How long will the appointment last?


A. Please allow 1.5-2 hours.


Q.  Can I take photographs?


A. We are happy for photographs to be taken during your appointment


Q. Will you store my dress until the wedding?


A. Yes, if you have no where to store your gown, we can keep your bridal gown in our shop until the week of the wedding at a cost of £50.


Q? What happens at the fitting appointment?


A. This is the moment you try on your beautiful bridal gown for the first time. For your fitting you will need your wedding shoes and underwear. If any alterations are required these can be carried out by our recommend seamstress if you wish. The cost of alterations are not included in the price of the dress and are to be paid once alterations are complete to the seamstress directly. If you decided to use our recommended seamstress, fittings can take place both at the shop and at the unit where she is based at times that are convenient for you both.


Q. I’ve seen a dress much cheaper on the Internet which looks the same. Should I buy from the internet?


A. Many brides are tempted by websites which offer cheap wedding dresses for sale online. There are many wholesalers selling to the public using lifted images from designers websites and selling them as their own. It is extremely unlikely that the gown will be anything like the quality of the true designer gown, just a cheap badly made copy. BUY AT YOUR OWN RISK.


We are located at:

Victoria Grace Bridal

4A Standard Quay


ME13 7BS

Contact us today!

If you have any queries or wish to make an appointment, please contact us:


Tel: 01795 531275








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